Run every service call with confidence.
myWork Pro gives service providers one place to receive work, keep clients informed, document completion, and protect margin.
The opportunity
Service providers lose time to incomplete requests, calls, disconnected tools, and proving what happened at the site. The pressure grows with every new client, market, trade, and technician.
myWork Pro brings work orders, field updates, estimates, completion evidence, and client communication into one operating workflow—so the business can deliver more consistent service without adding unnecessary overhead.
Deliver consistent service.
Keep every work order, update, and decision moving in the same direction.
mywork.
Assign the right team
Bring the service scope into one record.
Work orderWO-4821
Service typeHVAC
PriorityHigh
ScheduledToday · 10:00 AM
● Connected to the work
Start with complete work requests
See the scope, service-level commitment, asset details, site history, and access instructions needed to plan correctly.
Coordinate the work clearly
Keep assignments, scheduling, status, and exceptions tied to the job instead of scattered across calls and inboxes.
Make every visit count
Give technicians the information and standards they need to resolve the issue correctly the first time.
Keep service delivery on track.
myWork Pro connects work orders, field updates, client communication, and completion records so service teams can scale without losing control.
Start with clear requirements.See the scope, service levels, site details, and access instructions needed to plan the job correctly.Keep the work moving.Keep assignments, updates, exceptions, and approvals tied to the job—not scattered across calls and inboxes.
mywork.
Ready for the visit
Give technicians the details they need.
LocationStore 184
AssetRooftop HVAC
Site accessInstructions available
CompletionReadings and photos
● Connected to the work
Run work your way.Configure Pro around scheduling, dispatch, and client work.
Configure the work
Set service types, forms, priorities, approval workflows, and escalation rules around your actual operating model.
Keep clients close
Share the right status, notes, photos, and next steps without relying on calls, texts, or separate portals.
Keep clients informed from dispatch to closeout.
Clients can follow status, notes, photos, and next steps without chasing down a callback. Every update stays connected to the work so the service record is complete when the job closes.
Less chasing. More control.
Keep work moving, protect margins, and keep clients informed.
Begin with the right scope
Capture service requirements, asset information, site instructions, and service levels before dispatch.
Keep scope and spend clear
Tie estimates, not-to-exceed limits, change requests, and approvals to the work before costs drift.
Close with completion evidence
Document labor, parts, photos, notes, and completion records so the client sees exactly what was delivered.
BrightView keeps service moving.
BrightView keeps updates and completion evidence connected from arrival through closeout.
Use Pro with the rest of myWork.
Work alongside Enterprise.
Give facility operators and service providers a shared view of work, standards, and outcomes—without forcing either side to change how it operates.
Bring intelligence into every job with IQ.
Surface relevant job history and exceptions so coordinators and technicians can make the next move with confidence.
Build a stronger service operation.
Bring work orders, field activity, client communication, and service performance into one connected workflow.
Frequently asked questions
Learn more about myWork Pro.
What is myWork Pro?
myWork Pro is the service-provider workspace in the myWork platform. It helps commercial service businesses receive, plan, execute, document, and manage facility work across clients, locations, and trades.
Who is myWork Pro built for?
It is built for service providers, specialty contractors, self-performing facilities teams, and multi-trade operators that manage recurring, reactive, or project work for commercial locations.
Can Pro manage reactive and preventive work?
Yes. Teams can manage reactive work orders and recurring preventive maintenance programs with site-specific requirements, checklists, due dates, scheduling, and completion evidence.
How does Pro help keep clients informed?
Pro keeps the work order, service-level commitments, estimates, approvals, status updates, notes, photos, and completion documentation together—giving clients a clearer view of the service being delivered.
How does Pro work with Enterprise?
Enterprise gives facility operators a portfolio-level operating core. Pro gives service providers a focused workspace for delivery in the field. Together, they keep the work, updates, approvals, and evidence connected from request to completion.
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