Take the work. Prove the work.
Give every crew a clear next step and every customer a reliable update.
The opportunity
A missing asset ID, site instruction, or not-to-exceed limit sends the coordinator back to the phone before dispatch. If the scope changes on site, the crew needs a clear approval before more work begins.
myWork Pro keeps the request, estimate, field updates, approval, and completion record together so teams can make the next decision from the same facts.
Deliver consistent service.
Give dispatch a clear scope, technicians the right site context, and clients a record of what changed and why.
Assign the right team
Bring the service scope into one record.
Start with complete work requests
See the scope, service-level commitment, asset details, site history, and access instructions needed to plan correctly.
Coordinate the work clearly
Keep assignments, scheduling, status, and exceptions tied to the job instead of scattered across calls and inboxes.
Make every visit count
Put asset history, site instructions, and closeout requirements in the field workflow so a technician is not left guessing at the site.
myWork Pro connects work orders, field updates, client communication, and completion records so service teams can scale without losing control.
Ready for the visit
Give technicians the details they need.
Run work your way.Configure Pro around scheduling, dispatch, and client work.
Configure the work
Set service types, forms, priorities, approval workflows, and escalation rules around your actual operating model.
Keep clients close
Share the right status, notes, photos, and next steps without relying on calls, texts, or separate portals.
Clients can follow status, notes, photos, and next steps without chasing down a callback. Every update stays connected to the work so the service record is complete when the job closes.
Less chasing. More control.
Keep work moving, protect margins, and keep clients informed.
Begin with the right scope
Capture service requirements, asset information, site instructions, and service levels before dispatch.
Keep scope and spend clear
Tie estimates, not-to-exceed limits, change requests, and approvals to the work before costs drift.
Close with completion evidence
Document labor, parts, photos, notes, and completion records so the client sees exactly what was delivered.
BrightView keeps service moving.
BrightView keeps updates and completion evidence connected from arrival through closeout.
Use Pro with the rest of myWork.
Work alongside Enterprise.
Give facility operators and service providers a shared view of work, standards, and outcomes—without forcing either side to change how it operates.
Bring intelligence into every job with IQ.
Surface relevant job history and exceptions so coordinators and technicians can make the next move with confidence.
Build a stronger service operation.
Bring work orders, field activity, client communication, and service performance into one connected workflow.
Frequently asked questions
Learn more about myWork Pro.
What is myWork Pro?
myWork Pro is a workspace for service providers on the myWork platform. It helps commercial service businesses receive, plan, execute, document, and manage facility work across clients, locations, and trades.
Who is myWork Pro built for?
It is built for service providers, specialty contractors, self-performing facilities teams, and multi-trade operators that manage recurring, reactive, or project work for commercial locations.
Can Pro manage reactive and preventive work?
Yes. Teams can manage reactive work orders and recurring preventive maintenance programs with site-specific requirements, checklists, due dates, scheduling, and completion evidence.
How does Pro help keep clients informed?
Pro keeps the work order, service-level commitments, estimates, approvals, status updates, notes, photos, and completion documentation together—giving clients a clearer view of the service being delivered.