Asset management
Track assets and schedule maintenance
Manage facilities without the complexity
Coordinate work orders, assets, vendors and spend across every location with myWork Enterprise.
The opportunity
When updates, approvals and service records are scattered across emails and separate systems, people spend time piecing together what happened and what needs to happen next.
myWork Enterprise brings work orders, assets, vendors and spend together so teams can coordinate service and review performance across locations.
Keep work moving.
Coordinate location teams, service providers and approvals throughout the work order.
Capture the details that matter
Capture the location, reported issue and service requirements so teams can assess priority and assign the work with fewer follow-up questions.
Coordinate the response
Track assignments, provider updates and pending approvals so teams can address delays before they hold up the work.
Keep a record of the work
Review completion details and service documentation with the work order so invoice approval does not depend on chasing missing information.
Service request
Work order
Service details
Provider updates
Approvals
Completed work
Know your assets. Plan their maintenance.
Keep asset details, service history and maintenance schedules together so teams can make informed repair and replacement decisions.
Keep asset information connected.
Organize equipment details by location and connect them to the work performed, giving teams a service history they can refer to.
Plan recurring maintenance.
Schedule preventive maintenance and track completion so location teams and service providers know what is due and what remains outstanding.
Make informed repair decisions.
Review recurring issues, repair history and service costs to help determine when an asset needs further attention or replacement.
Manage service performance and spend.
Give facilities, procurement and finance teams the information they need to coordinate providers, review costs and address recurring problems.
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Vendor management
Keep provider information, service requirements and compliance records together. Review response times and completed work so facilities and procurement teams can address performance issues with their providers.
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Spend management
Review proposals, approvals and invoices against the work performed. Give facilities and finance teams a clear view of service costs and spending against budgets across locations.
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Dashboards & reporting
Compare service activity, costs and recurring issues across locations. Help regional managers and facilities leaders identify exceptions, prioritize attention and follow up with the teams responsible.
Set standards across locations. Keep local teams involved.
Give corporate and field teams clear responsibilities for requesting service, reviewing work and approving costs.
Define who handles what.
Organize access and responsibilities by role and location so people can manage the work they are responsible for.
Establish approval requirements.
Set spending limits and approval steps so location teams know when they can proceed and when a decision needs further review.
Start where you want to. Expand when you need to.
Introduce a consistent way to manage facilities while accounting for the people, providers and requirements at each location.
Begin with a defined group of locations.
Establish service categories, responsibilities and approval requirements with the corporate and field teams who will use them.
Put the process into practice.
Develop workflows for service requests, updates and approvals with your teams. Identify what needs adjusting before extending the process.
Expand with a consistent foundation.
Bring additional locations into the same process while accommodating differences in equipment, service coverage and local requirements.
Keep field teams connected.
Give field teams access to work orders, asset details and service history where the work happens. Capture updates, photos and completion details so corporate teams can review progress without chasing information.
17:29
Work orders
Details
WO-10482In progress
HVAC service
Store 184
OverviewActivity
Work order details
LocationStore 184
Service documentation
Photos & service notes3 photos attached
Add a service note
Complete work order
mywork.one
We were looking for more than just a basic work order system. We needed a centralized platform.
Connect the systems you already use.
Bring information from your existing systems into myWork Enterprise so teams can work with the records they need without entering the same details twice.
Key myWork Enterprise features and platform capabilities
Plan
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Service requests
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Work order priority
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Location requirements
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Scope of work
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Proposals
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Approval limits
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Site access instructions
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Asset service history
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Preventive maintenance schedules
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Recurring work
Work
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Provider assignments
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Mobile work orders
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Service status and visit updates
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Preventive maintenance visits
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Reactive repairs
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Additional work approvals
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Site-specific instructions and checklists
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Service levels and response times
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Follow-up work and return visits
Record
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Service photos
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Technician notes
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Findings and work performed
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Inspection and maintenance records
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Work completion records
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Outstanding repairs
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Location team updates
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Approved proposals
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Service history
Review
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Completed work
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Invoice review
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Location service reporting
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Response and completion performance
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Service request intake
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Service and repair summaries
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Troubleshooting assistance
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Compatible parts identification
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Documentation review
myWork Enterprise scales with you.
Build your business on a proven platform.
200K+locations served
73K+service providers connected
186K+technicians connected
10M+work orders processed
Frequently asked questions
Learn more about myWork Enterprise.
What businesses is myWork Enterprise designed for?
myWork Enterprise is designed for:
- Retail, restaurant and other businesses managing facilities across multiple locations
- Teams expanding their footprint or standardizing operations across regions
- Facilities teams moving beyond spreadsheets, emails and disconnected work order systems
- Businesses that need to coordinate service providers, maintenance, approvals and spending across their locations
How is myWork Enterprise priced?
Pricing depends on the products and services you select and the scope of your deployment. Your proposal will identify what is included and the associated fees.
Can myWork Enterprise connect with our existing systems?
Yes. myWork Connect connects Enterprise with the systems your teams already use, helping information move between facilities, finance, property and field operations without duplicate entry. We’ll review your systems and data requirements to determine the available connection options.
Can we keep our existing service providers?
Yes. Work with your existing providers while maintaining consistent service requirements, approvals and documentation across locations.
Can we start with a few locations?
Yes. Begin with a defined group of locations, establish your workflows and make adjustments before expanding.
Can workflows and approvals vary by location?
Yes. Establish common standards while allowing for differences in team responsibilities, spending limits and service requirements by location.
What businesses need to know about work order management
Learn how to connect service requests, assignments, approvals and completion records across your locations.
Product resources
Introduction to work order management
