Work request
HVAC inspection
Priority: High
Work details
WO-4821
Due date
Priority
Service location
Region
Location ID
Keep every location running without chaos. myWork Enterprise brings work together before small issues become costly disruptions.
Facilities performance isn’t limited to work order completion—it shapes the customer experience at every touchpoint.
Business needs are changing. Disconnected systems make operations harder to manage. myWork Enterprise unifies operations end to end in one AI-enabled platform.
Enterprise connects all stages of the facility lifecycle
Set the standard
Establish consistent standards for asset data, preventive maintenance, service levels, and approval workflows.
- Asset and location data
- Preventive maintenance
- Service levels
- Approval workflows
Keep work moving
Create, assign, schedule, and track work orders so teams stay aligned from request through completion.
- Work request intake
- Assignment and scheduling
- Work status updates
- Team coordination
Improve every cycle
Verify completed work, track performance and spend, and use recurring trends to strengthen maintenance decisions.
- Work order closeout
- Spend optimization
- Recurring issue trends
- Portfolio reporting
Connect your operations systems. Bring work, assets, providers, and spend into one operating system.
myWork Pro
Run reliable service delivery. Give providers a shared place for scope, updates, service evidence, and performance.
mywork.
Service queue
Keep ownership and next steps clear.
WO-4821 · HVACIn progress
WO-4822 · PlumbingAssigned
WO-4823 · LightingReview
Completion evidencePhotos attached
● Connected to the work
myWork IQ
Spot what needs attention. Surface repeat failures, SLA risks, and cost signals in the work teams already manage.
mywork.
Work request
Location 184 · Rooftop HVAC
Work orderWO-4821
PriorityHigh
Assigned toJane Diaz
Next stepReview asset history
● Connected to the work
myWork Connect
Connect systems without disruption. Move approved information between Enterprise, ERP, CRM, property, and field systems.
mywork.
Connected work record
Bring system updates into the same operational context.
LocationStore 184
Asset historyLinked
Work requestWO-4821
System updatesCurrent
● Connected to the work
myWork Supply
Control maintenance spend. Keep estimates, approvals, materials, purchasing, and supplier costs tied to each job.
mywork.
Purchase approval
Keep materials and approvals tied to each job.
Purchase orderPO-2048
MaterialsHVAC filters
Service locationStore 184
StatusReady for approval
● Connected to the work
Operational intelligence at enterprise scale. myWork brings AI‑powered insight to the assets, locations, and team performance that keep your business running.
10M+
work orders processed
200K+
active locations served
73K+
providers connected
48%
average cost reduction
Make Enterprise work with what you already have. Integrate the systems your teams rely on, then start where the need is greatest.
Integrate with your existing systems.
Connect Enterprise to your CRM, ERP, facilities management, and field-service systems without replacing the tools teams already depend on.
Scale from a working baseline.
Start with the sites or workflows that need the most attention, then extend a proven operating model across the portfolio.
Reduce operating costs. Improve performance. myWork is built for multi-site facilities and service operations of every size.
Standardize every location
Set consistent standards for assets, preventive maintenance, inspections, service levels, and approval workflows.
Plan maintenance spend with asset history
Use repair history, warranties, estimates, not-to-exceed limits, and approvals to make better maintenance decisions.
Manage provider performance with evidence
Track response times, service levels, completion evidence, and exceptions by location, trade, and provider.
Goodwill’s story: Goodwill connects locations, work activity, and service performance in one operating view.
Read Goodwill’s story
Start with complete work requests
Capture scope, service level, asset history, and site details before work is assigned.
Keep completion evidence connected
Keep arrival updates, photos, estimates, exceptions, and completion evidence connected to the work order.
Control cost as operations scale
Manage approvals, not-to-exceed limits, materials, and labor decisions before small gaps become portfolio-wide cost issues.
BrightView’s story: BrightView connects field work, client updates, and completion evidence in one shared operating view.
Read BrightView’s story
Enterprise operations across the markets we serve
Retail
Keep stores operating consistently with preventive maintenance, clear priorities, and fast repair coordination across the portfolio.
Learn more
Hospitality & food service
Keep guest-facing locations ready with planned maintenance, faster repairs, and a clear view of service activity.
Learn moreContractor services
Give dispatchers and field teams a shared view of scope, updates, approvals, and completion evidence.
Learn more
Industrial
Protect uptime with asset-centered maintenance, standardized work, and clear escalation across distributed operations.
Learn more
Use Enterprise with other myWork products
Frequently asked questions
Learn more about Enterprise.
What is Enterprise?
Enterprise is a purpose-built CMMS and facilities operating core for complex, multi-site organizations. It brings service requests, work orders, preventive maintenance, assets, inspections, service providers, compliance evidence, costs, and portfolio reporting into one connected system of record.
Who is Enterprise built for?
It is built for asset owners, owner-occupiers, property managers, franchise organizations, and outsourced facilities teams that coordinate work across distributed locations and service provider networks.
How does Enterprise use AI?
myWork IQ brings AI to the work orders, assets, locations, service history, policies, and workflows behind facilities decisions. It helps teams structure information, surface exceptions, understand operating history, and determine the next move—while people retain review, approval, and accountability.
Can Enterprise manage preventive maintenance?
Yes. Teams can create recurring plans by asset and location, standardize requirements across the portfolio, and tailor schedules, priorities, checklists, and escalation rules by asset, service, location, or region.
Can Enterprise manage service providers?
Yes. Enterprise teams can coordinate assignments, service levels, estimates, not-to-exceed controls, updates, costs, documentation, exceptions, completion evidence, and performance in the same operating context.
Can Enterprise integrate with existing systems?
Yes. Scoped integrations can connect relevant data from ERP, finance, procurement, asset, identity, reporting, property, building, and IoT systems. Each integration is defined around agreed data, ownership, security, and support boundaries.
Can Enterprise support a phased rollout?
Yes. Start with the locations, teams, or workflows that need the most attention, then expand from a stable operating model across the portfolio.
What does Enterprise implementation include?
myWork works with your team to establish data, workflows, roles, integrations, and rollout priorities around the operating model and systems already in place.
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Ready to own the work?
Bring work, assets, and spend into one operating system.