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How Wendy’s used myWork to turn HVAC field data into a proactive capital plan.

With myWork, The Wendy’s Company evaluated the real-world condition, performance, and energy efficiency of rooftop HVAC units across its portfolio—so replacement decisions could be prioritized by return, not simply by failure.

Products used

  • Connect
  • Pro
  • Professional services
United States
Enterprise
Foodservice & hospitality
Wendy’s restaurant exterior at dusk

Challenge

With more than 3,000 rooftop HVAC units across 1,280+ restaurants, Wendy’s needed to make capital decisions before equipment failures forced the issue. The team needed a reliable view of real-world condition, performance, and energy efficiency across its portfolio so replacement investments could be prioritized by return.

Solution

myWork provided a custom field mobile solution for 90+ technicians to verify asset information and capture consistent measurements at each unit. It transformed that field evidence into a portfolio view, enabling Wendy’s to rank assets by remaining useful life and performance, align facilities, operations, and finance, and build a proactive replacement plan.

Results

Wendy’s tested the model on a Florida replacement, monitoring the existing unit for 30 days and the new unit for 60 days against comparable weather, equipment loads, sensor placement, and energy bills. The higher-efficiency unit delivered $5.50 in daily energy savings—$165 per month and $1,981 annually—creating verified proof for a more proactive capital plan.

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