myWork.

myWork for hospitality & foodservice

Keep properties guest-ready and kitchens running.

Coordinate repairs, preventive maintenance and service providers across hotels, restaurants and foodservice sites. Keep teams informed, critical equipment maintained and service costs visible in one connected platform.

A chef and restaurant manager reviewing maintenance information together in a commercial kitchen

myWork supports operations across thousands of locations and millions of work orders

200K+ locations served
73K+ service providers connected
10M+ work orders processed

Make your facilities part of a great guest experience

Protect the experience from check-in to dining.

Prioritize issues affecting guest rooms, dining areas, restrooms and kitchens. Give property teams and service providers the details to address disruptions and keep spaces ready for guests.

Control service delivery and spend across your sites.

Track dispatch, SLAs, proposals, invoices and provider performance from one place. Control costs, improve accountability and keep service moving without added complexity.

See what needs attention across your locations. Track work, service performance and spend in one place.

Keep urgent repairs moving

Surface overdue work and service exceptions so facilities teams can prioritize disruptions and follow up with the right provider.

See where work stands

Follow each request from dispatch through completion. See what is scheduled, in progress or waiting on a decision.

Give teams the full picture

Bring asset history, photos, service updates and costs together so teams can make informed decisions without chasing information.

Keep everyday maintenance under control

Plan preventive maintenance

Schedule recurring service for refrigeration, HVAC and kitchen equipment. Keep maintenance tasks, assigned providers and completion records connected to each asset.

Control costs before work begins

Set not-to-exceed limits, review proposals and track approvals before work proceeds. Compare invoices with the authorized scope.

Make every service visit count

Capture completion photos, technician notes and asset updates. Give location teams and facilities leaders a clear record of the work performed.

Keep guest-facing operations ready for service. Give property and facilities teams a shared view of urgent repairs, provider performance and maintenance spend.

Service provider coordination

Track response times, scheduled visits and completed repairs. Keep property teams informed and hold service providers accountable to the work and service requirements.

Learn more

Maintenance spend

Review proposals, approvals and invoices across hotels and venues. Compare costs by property, trade and provider to understand where maintenance budgets are going.

Learn more

Equipment performance

Review repeat refrigeration, kitchen equipment and HVAC repairs. Bring service history into regional reviews to prioritize maintenance and address recurring disruptions.

Learn more

Connect the systems you already use.

Bring location, lease, procurement and finance information into myWork so teams can act without entering the same details twice.

Explore myWork Connect
Business systems represented in the myWork Connect ecosystem
Wendy’s

Better field data. Smarter capital decisions.

Wendy’s uses myWork to connect HVAC field measurements with asset information—giving facilities and finance teams a clearer view of equipment condition and a foundation for proactive replacement planning.

Wendy’s restaurant exterior at dusk

Organizations shaping hospitality and foodservice

Restaurant Facility Management Association

An industry association focused on restaurant facilities and the professionals who maintain them.

Society for Hospitality & Foodservice Management

A professional community serving workplace hospitality and foodservice management.

National Restaurant Association

A trade association representing restaurants and the broader foodservice industry.

International Facility Management Association

A professional association for facility managers and the wider facilities community.

Ready to get started?

See how myWork brings repairs, preventive maintenance and service costs together across your properties and venues.

Expertise beyond implementation

Get help with implementation, integrations, training and ongoing support.

Learn more

Built for your operation

Explore platform options for your teams, workflows and portfolio.

See pricing