Challenge
Technicians often rely on separate instruments, changing job conditions, and manual handoffs between readings, notes, and reports. Fieldpiece needed a dependable mobile experience that could connect data from its tools to the job at hand while remaining practical for work performed in the field.
Solution
myWork built and continues to manage the Job Link application as a connected operating layer for HVACR diagnostics. The application brings supported tool readings, job context, and reporting into a single mobile workflow, while Professional services keeps the experience tailored to Fieldpiece’s products and the people who use them.
Results
Job Link now supports 250K+ users across 18+ connected tools. With a more consistent way to capture, review, and share diagnostic information, Fieldpiece has a scalable foundation for helping technicians move from individual readings to clear service decisions—and for evolving the application as its connected tool ecosystem grows.
